Apex OS – Privacy Policy
Effective Date: May 20, 2026
Apex OS LLC (“Apex OS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, services, software, and communication systems.
1. Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Phone number
Business information
Billing information
Account credentials
Technical Information
IP address
Browser type
Device information
Usage analytics
Cookies and tracking data
Communication Data
Emails
SMS messages
Call recordings and transcripts
Chat conversations
CRM interactions
2. How We Use Information
We may use collected information to:
Provide and improve services
Set up AI automations and workflows
Communicate with clients
Process payments
Analyze usage and performance
Provide customer support
Maintain platform security
Comply with legal obligations
3. AI and Automation Processing
Apex OS may use AI providers and automation systems to process submitted information.
This may include:
AI-generated responses
Workflow automation
Lead qualification
Call transcription
Message analysis
Data categorization
By using our services, you acknowledge that information may be processed by AI systems and third-party providers.
4. Sharing of Information
We do not sell personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with:
Service providers and contractors
CRM and communication platforms
Payment processors
Hosting providers
AI service providers
Legal authorities when required by law
Third-party providers may process data according to their own privacy policies.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including SSL encryption for form submissions.
However, no system can guarantee complete security. Use of our services is at your own risk.
6. Data Retention
We retain information for as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
We may delete data after services are terminated unless retention is legally required.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve user experience
Analyze traffic
Store preferences
Support marketing and analytics
Users may disable cookies through browser settings.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
Access personal information
Correct inaccurate information
Request deletion of information
Withdraw consent
Opt out of marketing communications
Requests may be submitted using the contact information below.
9. SMS and Email Communications
By submitting your contact information, you consent to receive communications from Apex OS including:
Emails
Phone calls
SMS messages
Automated notifications
SMS communications may include appointment confirmations, appointment reminders, customer support responses, and replies to service-related inquiries.
Message frequency varies based on your interactions with our services.
Message and data rates may apply.
You may opt out at any time by following unsubscribe instructions or contacting us directly.
By opting into our SMS services, you represent that you are at least 18 years of age.
10. Children’s Privacy
Our website and services are not intended for individuals under 13 years old.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that information from a child under 13 has been collected, we will take appropriate steps to delete such information.
11. International Users
If you access our services outside the United States, your information may be transferred to and processed in the United States.
By using our services, you consent to such transfers.
12. Third-Party Links
Our website or services may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted with a revised effective date.
14. Contact Information
Apex OS LLC
11 Huntington Cir Apt 10, Naperville IL 60540
Phone: +1 331-373-0560
Email: [email protected]
Website: https://www.tryapexos.com